Question 1

What Odoo versions do you support?

Accepted Answer

We support Odoo versions 14 through 19 including the latest Odoo 18 and 19 Community and Enterprise editions. We stay current with every major release.

Question 2

How fast can you deliver a custom Odoo module?

Accepted Answer

Small fixes and customizations can be delivered in as little as 1 hour with our Quick Task plan. More complex custom modules typically take 1-3 business days depending on scope.

Question 3

Do you offer a free consultation before starting?

Accepted Answer

Yes! We offer a completely free initial consultation where we analyze your requirements, suggest the best approach, and provide an accurate estimate — with no commitment required.

Question 4

Can you integrate Odoo with our existing React or Next.js frontend?

Accepted Answer

Absolutely. This is one of our core specialties. We use Odoo's JSON-RPC and REST APIs to create seamless real-time sync between Odoo backend and modern React/Next.js frontends.

Question 5

What if I'm not satisfied with the deliverable?

Accepted Answer

We work with you until you're 100% satisfied. We offer revisions and clear communication throughout the process. Your satisfaction is our top priority.

Question 6

Do you provide training after delivery?

Accepted Answer

Yes, we provide documentation and walkthrough sessions after every delivery so your team can independently manage and use the new functionality.

Question 7

Can you handle Odoo hosting and deployment?

Accepted Answer

Yes, we can assist with deploying Odoo on VPS servers (Ubuntu, Nginx, PostgreSQL), setting up SSL, configuring backups, and optimizing performance.

Question 8

Do you work on urgent / same-day tasks?

Accepted Answer

Yes! Our Quick Task plan is specifically designed for urgent needs. We can often start within an hour of receiving the brief, making same-day delivery very achievable.

Helpdesk with Working-Hours SLA | Tickets, Teams, Clocks that Pause

Overview